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British Columbia Jobs Seekers who are looking for Technical Support Consultant Jobs in British Columbia, can check here British Columbia Government Jobs in Allscripts. Allscripts Careers opportunity available for Technical Support Consultant jobs in British Columbia.
Candidates who have Degree or Diploma eligibility Technical Support Consultant position can apply through the Allscripts careers page link provides in the below section. You can check on this page all upcoming Technical Support Consultant jobs in Allscripts and other jobs in British Columbia.
Allscripts Career – for Technical Support Consultant Jobs In Vancouver, BC
Allscripts Jobs in British Columbia :– Hurrey ! great news for job seekers. Allscripts Jobs site publish notice for various jobs vacancy in their offices. Currently Allscripts Technical Support Consultant Jobs available now. Candidates who are looking for Technical Support Consultant Jobs in British Columbia with relevant required experience can apply for Allscripts careers Employment. Candidate will get after selection great Salary $ 65,000 per year.
Allscripts Jobs in British Columbia Employment
|Name of the Recruitment Agencies/Department||Allscripts|
|Name of the Vacant Position||Technical Support Consultant|
|Job Location||Vancouver, British Columbia|
|Salary||$ 65,000 per year|
Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.
Provides higher-level technical support to customers via the telephone and/or Internet (e.g., instant message, email). Assesses nature of system or service issues and resolves sophisticated technical support problems through independent judgment and advanced problem solving. Maintains log of system issues and conveys customer feedback to product development staff. Assist field technicians who are troubleshooting problems or deploying products. Develops a sound knowledge of our organization’s products and maintains knowledge of our platform technologies (primarily Microsoft based).
Interact with customers via phone and email to help troubleshoot and resolve highly complex product problems or issues.
Remotely connect to client environments to diagnose and resolve complex customer questions or problems in the areas of system performance and stability, as well as product installation and functionality.
Track and document inbound support requests and ensure proper notation of customer problems or issues.
Document problems and solutions to train lower-level support on how to properly address customer or product problems.
Report defects and communicate with product development to identify possible problems with design.
Stay abreast of current technology in products, design changes, and new products offered.
Potential travel to client site to help resolve extremely complex or urgent product issues.
Academic and professional qualifications
Degree or Diploma in computer science or IT or relevant work experience.
2+ years of experience with software products in a support, development, or project environment.
Experience in healthcare IT is preferred but not necessary.
Experience with database management systems – such as Microsoft SQL Server preferred.
Experience with Azure is desired.
Some experience coding is an asset.
Occasional travel may be required
Able and willing to work a later shift or to be on on-call
At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 postacute organizations across the globe. Allscripts offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Allscripts’ policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Allscripts must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.
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