Autolux Ltd Rapid City Transport Jobs | Apply Now Call Quality Coach Career in Pickering, ON

Autolux Ltd Rapid City Transport Jobs– Call Quality Coach Jobs in Ontario. Autolux Ltd Rapid City Transport Careers Jobs in Ontario. Latest Ontario Government Jobs. Get City of Ontario Jobs in Canada. Upcoming Canada Govt Jobs.

Ontario Jobs Seekers who are looking for Call Quality Coach Jobs in Ontario, can check here Ontario Government Jobs in Autolux Ltd Rapid City Transport. Autolux Ltd Rapid City Transport Careers opportunity available for Call Quality Coach jobs in Ontario.

Candidates who have High school diploma eligibility Call Quality Coach position can apply through the Autolux Ltd Rapid City Transport careers page link provides in the below selection. You can check Ontario this page all upcoming Call Quality Coach jobs in Autolux Ltd Rapid City Transport and other jobs in Ontario.


Autolux Ltd Rapid City Transport Jobs – Employment Opportunities for Call Quality Coach Careers In Pickering, ON

Autolux Ltd Rapid City Transport Jobs in Ontario :– Hurry ! great news for job seekers. Autolux Ltd Rapid City Transport Jobs site publish notice for various jobs vacancy in their offices. Currently Autolux Ltd Rapid City Transport Call Quality Coach Jobs available now. Candidates who are looking for Call Quality Coach Jobs in Ontario with relevant required experience can apply for Autolux Ltd Rapid City Transport careers Employment. Candidate will get after selection great Salary $ 29494.00 Per Year.

Autolux Ltd Rapid City Transport Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Autolux Ltd Rapid City Transport

Name of the Vacant Position – Call Quality Coach

Job Location– Pickering, Ontario

Salary – $ 29494.00 Per Year

Jobs Type – Jobs In Canada

Job Description

Position: Call Quality Couch

Type: Full time – Permanent

Location: Pickering, Ontario

AutoLux Ltd. o/a Rapid City Transportation has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care – before, during and after their transfers.

Are you passionate about helping others, comfortable speaking on the phone and able to coach/train others to do the same; can you navigate with ease through computer systems/software and are seeking a long-term career?

We are looking for a great people to join our amazing team of over 300 employees and add to our exciting environment, located in Pickering, Ontario.

RCT offers a hybrid working from office and home opportunity. Onboard training will take place in-person in office.

Position Responsibilities:

  • Promote excellent call quality, and customer service conversations by collaborating with employees, department supervisors, trainers and management to improve service quality and consistency.
  • Monitor and score calls conducted by service representatives based on call monitoring quality model to ensure KPI targets are being met.
  • Identify and implement process improvement opportunities on the call monitoring quality model criteria.  Participate and contribute in discussions regarding improving the quality of the service provided.
  • Provide continuous coaching and feedback to service representatives using scoring metrics, successes and areas of opportunity. Use experienced judgement as needed.
  • Recognize common performance concerns and identify trends. Generate support documentation to assist representatives as required.
  • Support with taking calls during busy volume periods.
  • Other duties as requested by management.

Position Qualifications:

  • High school diploma or equivalent (GED).
  • Minimum of 3-year customer service experience.
  • Excellent English verbal and written communication skills.
  • Excellent computer skills. Intermediate skill level in Excel.
  • High ability to pleasantly and professionally converse with clients on the phone.
  • Ability to work independently and as part of a team (both in person and remotely)
  • Ability to multi-task and high ability to operate in a busy environment.

If this sounds like you, we welcome you to apply!

Thank you for your application. Only candidates selected for interview will be contacted.

AutoLux Ltd. o/a Rapid City Transportation is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA.

Apply Now


Autolux Ltd Rapid City Transport Jobs – Employment Opportunities for Customer Service Representative Careers In Pickering, ON

Autolux Ltd Rapid City Transport Jobs in Ontario :– Hurry ! great news for job seekers. Autolux Ltd Rapid City Transport Jobs site publish notice for various jobs vacancy in their offices. Currently Autolux Ltd Rapid City Transport Customer Service Representative Jobs available now. Candidates who are looking for Customer Service Representative Jobs in Ontario with relevant required experience can apply for Autolux Ltd Rapid City Transport careers Employment. Candidate will get after selection great Salary $ 36,749.00 Per Year.

Autolux Ltd Rapid City Transport Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Autolux Ltd Rapid City Transport

Name of the Vacant Position – Customer Service Representative

Job Location– Pickering, Ontario

Salary – $ 36,749.00 Per Year

Jobs Type – Jobs In Canada

Job Description

AutoLux Ltd. o/a Rapid City Transportation has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care – before, during and after their transfers.

Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer systems and are seeking a long-term career?

We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment, located in Pickering, Ontario.

RCT offers a hybrid working from office and home opportunity. Onboard training will take place in-person in office.

Position Responsibilities:

  • Answer incoming customer inquiries and engage with clients in a friendly and professional manner while actively listening to their concerns
  • Record and modify customer information within the database
  • Offer support and solutions to customers in accordance with the company’s customer service policies
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
  • Other duties as requested

Position Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 1-year customer service experience
  • Excellent verbal and written communication skills
  • Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
  • Friendly, patient, empathetic, dependable and self-motivated
  • High ability to pleasantly and professionally converse with clients on the phone, transfer information accurately into company software and maintain high accuracy
  • Ability to work independently and as part of a team (both in person and remotely)
  • Ability to multi-task and high ability to operate in a busy environment
  • Flexible to work 40 hours a week between the hours of 6:00am and 11:30pm (with morning, day and evening shifts available)

If this sounds like you, we welcome you to apply!

Thank you for your application. Only candidates selected for interview will be contacted.

AutoLux Ltd. o/a Rapid City Transportation is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA.

Apply Now


Autolux Ltd Rapid City Transport Jobs – Employment Opportunities for Quality Control Representative Careers In Pickering, ON

Autolux Ltd Rapid City Transport Jobs in Ontario :– Hurry ! great news for job seekers. Autolux Ltd Rapid City Transport Jobs site publish notice for various jobs vacancy in their offices. Currently Autolux Ltd Rapid City Transport Quality Control Representative Jobs available now. Candidates who are looking for Quality Control Representative Jobs in Ontario with relevant required experience can apply for Autolux Ltd Rapid City Transport careers Employment. Candidate will get after selection great Salary $ 53,712.00 Per Year.

Autolux Ltd Rapid City Transport Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Autolux Ltd Rapid City Transport

Name of the Vacant Position – Quality Control Representative

Job Location– Pickering, Ontario

Salary – $ 53,712.00 Per Year

Jobs Type – Jobs In Canada

Job Description

AutoLux Ltd. o/a Rapid City Transportation has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care – before, during and after their transfers.

Are you passionate about helping others, comfortable speaking on the phone, have high attention to detail, and can navigate with ease through computer systems? Are you looking for a long-term career?

We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment, located in Pickering, Ontario.

RCT offers a hybrid working from office and home opportunity. Onboard training will take place in-person in office.

Position Responsibilities:

  • Review and as required correct processed orders within our database, ensuring 100% accuracy.
  • Contact customers via phone providing a reminder of an upcoming scheduled trip.
  • Answer incoming customer inquiries in a friendly and professional manner.
  • Collaborate with key stakeholders and teams to stay updated on new products, services, and policies.
  • Other duties as requested

 Position Qualifications:

  • High school diploma or equivalent (GED)
  • Minimum of 1 year customer service experience
  • Friendly, patient, empathetic and dependable
  • High attention to detail
  • Excellent verbal and written communication skills
  • Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
  • High ability to pleasantly and professionally converse with clients on the phone, transfer information accurately into company software and maintain high accuracy
  • Ability to multi-task and high ability to operate in a busy environment
  • Flexible to work 40 hours a week between the hours of 6:00am and 11:30pm (with day and evening shifts available)

If this sounds like you, we welcome you to apply!

Thank you for your application. Only candidates selected for interview will be contacted.

AutoLux Ltd. o/a Rapid City Transportation is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA.

Apply Now

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