BlueBird IT Solutions Inc Jobs | Apply Now Technical Support Analyst Career in Edmonton, AB

BlueBird IT Solutions Inc Jobs– Technical Support Analyst Jobs in Alberta. Technical Support Analyst Careers Jobs in Alberta. Latest Alberta Government Jobs. Get City of Alberta Jobs in Canada. Upcoming Canada Govt Jobs.

Alberta Jobs Seekers who are looking for Technical Support Analyst Jobs in Alberta, can check here Alberta Government Jobs in BlueBird IT Solutions Inc. BlueBird IT Solutions Inc Careers opportunity available for Technical Support Analyst jobs in Alberta.

Candidates who have College Degree eligibility Technical Support Analyst position can apply through the Technical Support Analyst careers page link provides in the below selection. You can check Alberta this page all upcoming Technical Support Analyst jobs in BlueBird IT Solutions Inc and other jobs in Alberta.


BlueBird IT Solutions Inc Jobs – Employment Opportunities For Technical Support Analyst Careers In Edmonton, AB

BlueBird IT Solutions Inc Jobs in Alberta:– Hurry ! great news for job seekers. BlueBird IT Solutions Inc Jobs site publish notice for various jobs vacancy in their offices. Currently Technical Support Analyst Jobs available now. Candidates who are looking for Technical Support Analyst Jobs in Alberta with relevant required experience can apply for Technical Support Analyst careers Employment. Candidate will get after selection great Salary $ 54,315.00 Per Year.

BlueBird IT Solutions Inc Jobs in Alberta Employment 

Name of the Recruitment Agencies/Department – BlueBird IT Solutions Inc

Name of the Vacant Position – Technical Support Analyst

Job LocationEdmonton, Alberta

Salary – $ 54,315.00 Per Year

Jobs Type – Jobs In Canada

Job Description

 Are you the kind of person who as a kid took apart computers to see how they work?

• Are you in IT because you love technology and not because you are looking for a career?

• Does helping people make you feel great?

If you answered yes to all of the above, we want to talk to you!

We are looking for an enthusiastic, customer focused, Technical Support Analyst – Tier 2 in Edmonton, AB to join our team.

About the position . . .

Our help desk team is the heart of the company! You are called to provide IT support to our health care professionals requests coming in via email, phone, or our client portal. We strive to take the worry out of our clients so they can provide the best care to what matters the most, their patients!

Beyond having good technical knowledge, we are looking for team members who can communicate effectively, understand the client’s problem, and explain its solution. Uncompromising client focus is what had made the company successful and is required from all our staff!

Daily responsibilities

• Assist with Tier 1 technician escalations

• Monitor Help Desk for tickets assigned to the queue

• Provide first level contact and convey resolutions to customer issues

• Properly escalate unresolved queries to the next level of support

• Walk customers through problem solving process

• Follow up with customers, provide feedback and see problems through to resolution

• Follow up with customers to ensure issue has been resolved.

• Utilize excellent customer service skills and exceed customers’ expectations

• Ensure proper ticket recording, documentation and closure

• Recommended procedure modifications or improvements as needed

• Field work and travel required in and around Edmonton (30-40% of work time)

Requirements

• Minimum 4 years proven working experience in IT help desk / technical support role

• ITIL v3 Foundation, A+ certification, Network+, or Sec+

• Education: College degree in Computer Science

• Good interpersonal and communication skills are extremely important in this role

• Strong documentation skills, excellent verbal and written communication

• Fluent in written and spoken English

• The ability to multitask and have strong organization skills

• Problem resolution skills

• Willing and open to learn new skills

• Take ownership of responsibilities

• Exemplary attendance and punctuality

• Clean driving record & valid Ontario driving license

Technical Knowledge

• Strong network setup/troubleshooting skills

• Understanding in Routing and Switching protocols

• Connectivity troubleshooting (wired & wireless)

• Ability to setup/troubleshoot firewalls, routers, switches, and modems

• Experience configuring both Windows and Mac computers

• Operating system support (Windows OS, Mac OS )

• Printer setup and support

• Experience configuring/troubleshooting servers

• The following are not required but considered a plus

Experience using Fortinet, Ubiquity firewalls/products

Knowledge of EMR applications

ConnectWise Ticketing System

Using remote managements tools (screen connect etc)

Networking certification an asset

Duties are indicative only and may change as business requirements demand.

Apply Now


BlueBird IT Solutions Inc Jobs – Employment Opportunities For Technical Support Analyst Careers In Toronto, ON

BlueBird IT Solutions Inc Jobs in Ontario:– Hurry ! great news for job seekers. BlueBird IT Solutions Inc Jobs site publish notice for various jobs vacancy in their offices. Currently Technical Support Analyst Jobs available now. Candidates who are looking for Technical Support Analyst Jobs in Ontario with relevant required experience can apply for Technical Support Analyst careers Employment. Candidate will get after selection great Salary $ 36,563.00 Per Year.

BlueBird IT Solutions Inc Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – BlueBird IT Solutions Inc

Name of the Vacant Position – Technical Support Analyst

Job LocationToronto, Ontario

Salary – $ 36,563.00 Per Year

Jobs Type – Jobs In Canada

Job Description

  • Are you looking to join a fast-growing company?

  • Are you good with numbers and detailed oriented?

  • Does helping people make you feel great?

If you answered yes to all the above, we want to talk to you!

We are looking for an enthusiastic, customer focused, Bookkeeping & Administrative Assistant for our Toronto HQ office to join our team.

About the position …

Our company is growing, and we are looking for a full-time position with primary focus on assisting our accounting team and secondary duties assisting the executive team with Administrative tasks.

We are looking for team members who can communicate effectively with our team members. partners, vendors, and clients. Uncompromising client focus is what has made the company successful and is required from all our staff!

Daily responsibilities

  • Provide administrative support to the accounting department and senior management team.

  • Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.

  • Maintain, verify and rectify customer balances in accounts receivable records.

  • Correspond with customers having overdue and delinquent balances.

  • Check and verify vendor bills before making payment advice.

  • Assist in maintaining bank deposits and check payment records.

  • Reconcile bank records with bank & credit card statements.

  • Provide accounting and administrative support to external audit teams.

  • Integrate administrative and accounting functions smoothly.

Requirements

  • 2-3 years’ experience of Bookkeeping experience such as AP/AR, General Journal, Reconciliations, Invoices, Payroll, etc.

  • Excellent understanding of QuickBooks (QuickBooks Certified preferred)

  • Understanding of bookkeeping & accounting principles.

  • Precise- attention to detail.

  • Exceptional time management.

  • Excellent verbal and written communication skills.

Education

Certificate or College Degree Preferred

To apply please send us via email a copy of your resume referencing Bookkeeping & Administrative Assistant: Toronto, ON at [email protected]

Apply Now


BlueBird IT Solutions Inc Jobs – Employment Opportunities for Field Services Specialist Careers In Toronto, ON

BlueBird IT Solutions Inc Jobs in Ontario:– Hurry ! great news for job seekers. BlueBird IT Solutions Inc Jobs site publish notice for various jobs vacancy in their offices. Currently Field Services Specialist Jobs available now. Candidates who are looking for Field Services Specialist Jobs in Ontario with relevant required experience can apply for Field Services Specialist careers Employment. Candidate will get after selection great Salary $ 55,707.00 Per Year.

BlueBird IT Solutions Inc Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – BlueBird IT Solutions Inc

Name of the Vacant Position – Field Services Specialist

Job Location– Toronto, Ontario

Salary – $ 55,707.00 Per Year

Jobs Type – Jobs In Canada

Job Description

  • Are you the kind of person who as a kid took apart computers to see how they work?

  • Are you in IT because you love technology and not because you are looking for a career?

  • Does helping people make you feel great?

  • Do you hate sitting behind a desk all the time?

If you answered yes to all of the above, we want to talk to you!

We are looking for an enthusiastic, customer focused, Field Services Specialist – Tier 2 to join our team in Toronto, ON.

About the position . . .

The majority of the time in this role, you will provide onsite support to our clients and facilitate the assessment, installation, upgrade, repair, and troubleshooting of their health care clinics’ IT infrastructure. The remaining time you are called to be part of our help desk team and provide IT support to our client requests coming in via email, phone, or our client portal.

Beyond having good technical knowledge, we are looking for team members who can communicate effectively, understand the client’s problem, and explain its solution. Uncompromising client focus is what had made the company successful and is required from all our staff!

The Nitty Gritty . . .

Daily responsibilities

  • Field work and travel in the GTA required (up to 70% of work time)

  • Monitor Help Desk for tickets assigned to the queue and process first-in first-out based on Priority

  • Provide first level contact and convey resolutions to customer issues

  • Properly escalate unresolved queries to the next level of support

  • Walk customers through problem solving process

  • Follow up with customers, provide feedback and see problems through to resolution

  • Follow up with customers to ensure issue has been resolved.

  • Utilise excellent customer service skills and exceed customers’ expectations

  • Ensure proper ticket recording, documentation and closure

  • Recommended procedure modifications or improvements as needed

Requirements

  • Minimum 4 years proven working experience in IT help desk / technical support role

  • ITIL v3 Foundation, A+ certification, Network+, or Sec+

  • Education: College degree in Computer Science

  • Good interpersonal and communication skills are extremely important in this role

  • Strong documentation skills, excellent verbal and written communication

  • Fluent in written and spoken English

  • The ability to multitask and have strong organization skills

  • Problem resolution skills

  • Willing and open to learn new skills

  • Take ownership of responsibilities

  • Exemplary attendance and punctuality

  • Must own car

  • Clean driving record & valid Ontario driving license

Technical Knowledge

  • Strong network setup/troubleshooting skills

  • Understanding in Routing and Switching protocols

  • Connectivity troubleshooting (wired & wireless)

  • Ability to setup/troubleshoot firewalls, routers, switches, and modems

  • Experience configuring both Windows and Mac computers

  • Operating system support (Windows 7 through 10, Mac OS )

  • Printer setup and support

  • Experience configuring/troubleshooting servers

The following are not required but considered a plus

  1. Experience using Fortinet, Ubiquity firewalls/products
  2. Knowledge of EMR applications
  3. ConnectWise Ticketing System
  4. Using remote managements tools (screen connect etc)
  5. Networking certification an asset

Duties are indicative only and may change as business requirements demand.

Apply Now

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