BMO Career Gatineau | For Bilingual Senior Service Representative Jobs in https://canada.governmentjobs.guru/quebec-government-jobs/jobs-in-montreal, QC

BMO Career – Bilingual Senior Service Representative Jobs in Quebec. BMO Careers Jobs in Quebec . Latest Quebec Government Jobs. Get City of Quebec Jobs in Canada. Upcoming Canada Govt Jobs.

Quebec Jobs Seekers who are looking for Bilingual Senior Service Representative Jobs in Quebec , can check here Quebec Government Jobs in BMO. BMO Careers opportunity available for Bilingual Senior Service Representative jobs in Quebec.

Candidates who have Required eligibility Bilingual Senior Service Representative position can apply through the BMO careers page link provides in the below section. You can check on this page all upcoming Bilingual Senior Service Representative jobs in BMO and other jobs in Quebec.


BMO Career – Job Opportunities for Bilingual Senior Service Representative Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Bilingual Senior Service Representative Jobs available now. Candidates who are looking for Bilingual Senior Service Representative Jobs in Quebec with relevant required experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 48,461.00 per year.

BMO Jobs in Quebec Employment


Name of the Recruitment Agencies/Department – Bank of Montreal

Job Location – Montreal, Quebec

Name of the Vacant Position – Bilingual Senior Service Representative

Jobs Type – Banking Jobs In Canada

Salary – $ 48,461.00 per year


Job Description

Provides day-to-day delivery of critical lending operations processes including loan administration and servicing activities. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of stakeholders inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Lending operations includes specialized operations processes and activities for mortgages, consumer lending products, leasing and/or commercial lending products.

Gathers and formats data into regular and ad-hoc reports, and dashboards.
Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
Organizes work information to ensure accuracy and completeness.
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Performs administrative tasks such as distributing/collecting/filing/etc. documentation and information.
May function as a problem-solving resource for more junior staff.
Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met.
Checks and reconciles information and documentation to ensure accuracy and completeness.
Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
Data enters, reviews and verifies loan information and documentation for processing and/or further handling.
Manages documentation to ensure that records are maintained in a proper manner.
Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to ensure appropriate actions are taken and operational integrity is maintained.
Supports the development of tools and delivery of training focused on delivering business results.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.

Qualifications:

Typically between 2 – 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
Knowledge and experience using relevant systems and technology – Good.
Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
Knowledge of the risk and regulatory requirements of the business – Good.
Prioritization skills – Good.
PC skills (MS Word, Excel, PowerPoint) – Good.
Specialized knowledge.
Verbal & written communication skills – Good.
Organization skills – Good.
Collaboration & team skills – Good.
Analytical and problem solving skills – Good.
Bilingual (English and French)
We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Apply Now


BMO Career – Job Opportunities for Senior Service Representative Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Senior Service Representative Jobs available now. Candidates who are looking for Senior Service Representative Jobs in Quebec with relevant required experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 47,056.00 per year.

BMO Jobs in Quebec Employment


Name of the Recruitment Agencies/Department – Bank of Montreal

Job Location – Montreal, Quebec

Name of the Vacant Position – Senior Service Representative

Jobs Type – Banking Jobs In Canada

Salary – $ 47,056.00 per year


Job Description

Team Culture:
This group operates in a true “productivity” area- working with efficiency and speed is the main goal. The team works together to ensure each wire payment in their queue is completed by EOD – as such, they rely on one another to work together and adhere to deadlines.
This role operates exclusively as a back-office function- there is no customer facing element to the role. Reps interact with their own teams as well as a sister site (of other service officers) in Mississauga.

Role Responsibilities Include (but are not limited to):
• Repairing wire payments
• Ensuring wire payments are processed with no process errors
• Receiving payments in differing currencies and manually keying the funds into the correct currency in alignment with the customer’s bank account
• Working through their request queue with both speed and accuracy

• Ability to work with minimum supervision

Must-Have Skills:
• Excellent typing skills- a speed of 40 words per minute at minimum
• Superb typing accuracy
• Strong communication skills- a bilingual candidate is an asset, but the work the team completes day to day is with English speaking customers
• Willingness to learn
• Strong work ethic

Nice to Have Skills:
• Previous service rep experience for a banking client
• Solid knowledge of general geography- this team handles transfers worldwide, and it can be helpful for candidates to have a good understanding of where countries are located and the currencies they leverage

Educational Background:
• Post-secondary degree highly preferred- no discipline in specific is required, nor is it required the candidate come from a college or university background

Apply Now


BMO Career – Job Opportunities for Assistant Branch Manager Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Assistant Branch Manager Jobs available now. Candidates who are looking for Assistant Branch Manager Jobs in Quebec with relevant required experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 56,116.00 per year.

BMO Jobs in Quebec Employment 

Name of the Recruitment Agencies/Department – Bank of Montreal

Job Location – Gatineau, Quebec

Name of the Vacant PositionAssistant Branch Manager

Jobs Type – Banking Jobs In Canada

Salary – $ 56,116.00 per year

Job Description

Address: 320, boulevard Saint-Joseph

Job Family Group:  Retail Banking Sales & Service

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
  • Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution.
  • Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
  • Supports the Bank’s community involvement and participates in community activities.
  • Resolves customer related issues using knowledge of bank services, products, and processes.
  • Fulfills sales and service activities for the customer in accordance with approved procedures.
  • Provides input into area business and market plans to optimize new and existing business opportunities within the community.
  • Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
  • Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans.
  • Analyzes data and information to provide insights and recommendations.
  • Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
  • Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
  • Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
  • Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
  • Builds effective relationships with internal/external stakeholders.
  • Maintains the confidentiality of customer and Bank information.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with all legal and regulatory requirements for the jurisdiction.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • 1-3 years of banking or customer service/sales or equivalent experience.
  • Previous supervisory or management experience – preferred.
  • General knowledge of retail banking products and services.
  • General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
  • Working knowledge of competitive marketplace and trends in product offerings.
  • Working knowledge of branch operational processes and policies.
  • Working knowledge of branch technologies, processes, and performance metrics.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills – In-depth.
  • Collaboration & team skills – In-depth.
  • Analytical and problem solving skills – In-depth.
  • Influence skills – In-depth.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Apply Now


BMO Career – Job Opportunities for Personal Banking Associate Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Personal Banking Associate Jobs available now. Candidates who are looking for Personal Banking Associate Jobs in Quebec with relevant required experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 43,707.00 per year

BMO Jobs in Quebec Employment 

Name of the Recruitment Agencies/Department – Bank of Montreal

Job Location -Gatineau, Quebec

Name of the Vacant PositionPersonal Banking Associate

Jobs Type – Banking Jobs In Canada

Salary – $43,707.00 per year.

Job Description

Address: 320, boulevard Saint-Joseph

Job Family Group: Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.

  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and  provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank’s assets in compliance with all regulatory, legal, and ethical requirements.
  • Escalates complex or unresolved customer situations to managers as required.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed or in progress (must be completed within 12 months) – as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Apply Now


BMO Career – Job Opportunities for Mortgage Specialist Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Mortgage Specialist Jobs available now. Candidates who are looking for Mortgage Specialist Jobs in Quebec with relevant required experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 52,201.00 Per Year.

BMO Jobs in Quebec Employment 

Name of the Recruitment Agencies/Department – Bank of Montreal

Job Location -Gatineau, Quebec

Name of the Vacant PositionMortgage Specialist

Jobs Type – Banking Jobs In Canada

Salary – $ 52,201.00 Per Year

Job Description

Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.

  • Actively searches for sales opportunities to achieve individual sales and profitability goals.
  • Proactively contacts realtors and referral sources identified through the creation of national partnerships and/or creates local partnerships to lead client and realtor discussions and sell real estate lending products and insurance that meet the Bank’s mortgage growth and profitability objectives.
  • Assists with the implementation of targeted marketing programs, promotions, and other initiatives.
  • Seeks opportunities to expand network by obtaining referrals from existing relationships.
  • Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.
  • Serves a customer advocate during application and processing activities.
  • Provides marketing, event coordination, and general administrative support to maintain positive and ongoing contact with their broader referral network.
  • Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
  • Organizes customer appreciation events, seminars, and conference calls.
  • Guides customers throughout mortgage application and processing activities.
  • Partners with branch teams to properly hand off customers to finalize mortgage documentation.
  • Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
  • Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate BMO partners.
  • Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
  • Provides advice and guidance to assigned business/group on implementation of solutions.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Helps determine business priorities and best sequence for execution of business / group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
  • Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
  • Analyzes data and information to provide insights and recommendations.
  • Gathers and formats data into regular and ad-hoc reports and dashboards.
  • Provides input into the planning and implementation of operational programs.
  • Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.
  • Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.
  • Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.
  • Participates in projects and other activities designed to improve the customer experience.
  • Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.
  • Completes all necessary transactional documentation in compliance with security measures.
  • Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.
  • Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.
  • Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.
  • Protects the Bank’s assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.
  • Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.
  • Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Basic knowledge of portfolio management and related credit qualification standards, policies, and procedures.
  • In-depth understanding of the mortgage lending process and applicable regulatory requirements.
  • Strong interpersonal, sales, customer service, and negotiation skills.
  • Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.
  • Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.
  • Strong knowledge of the broader real estate industry and mortgage market.
  • Strong negotiation skills.
  • U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills – In-depth.
  • Collaboration & team skills – In-depth.
  • Analytical and problem solving skills – In-depth.
  • Influence skills – In-depth.

BMO Career – Job Opportunities for Mortgage Specialist Associate Jobs In Gatineau, QC

BMO Jobs in Quebec :– Hurrey ! great news for job seekers. BMO Jobs site publish notice for various jobs vacancy in their offices. Currently BMO Mortgage Specialist Associate Jobs available now. Candidates who are looking for Mortgage Specialist Associate Jobs in Quebec with relevant one year experience can apply for BMO careers Employment. Candidate will get after selection great Salary $ 35,000.00 per year.

BMO Jobs in Quebec Employment 

Name of the Recruitment Agencies/Department – Bank of Montreal

Job LocationGatineau, Quebec

Name of the Vacant Position – Mortgage Specialist Associate

Jobs Type – Banking Jobs In Canada

Salary – $ 35,000.00 per year

Job Description

Job Family Group:

Retail Banking Sales & Service

Cultivates, builds, and manages relationships with a third-party network of referral sources to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Adheres to audit, regulatory, and compliance policies and follows all standard processes/procedures.

  • Inputs and mitigates credit applications in coordination with internal partners and customers to facilitate smooth fulfillment and ensure documentation meets stipulated terms and conditions.
  • Monitors approved home financing applications to coordinate collection of all required documentation.
  • Addresses situations where documentation provided is unacceptable by contacting appropriate BMO colleague to obtain any missing documentation.
  • Provides administrative support by maintaining a database of third party referral sources and customers including development and maintenance of a marketing calendar.
  • Ensures third party referral sources are kept aware of the latest BMO offers and news including preparing and sending updated rate sheets.
  • Completes pre- and post- sales activities that support business and market share growth.
  • Understands customer needs to offer financial solutions that meet customer goals.
  • Receives and fulfils approved home and/or investment financing applications to provide accurate and efficient credit and administrative support.
  • Monitors home financing applications to advise Mortgage Specialist of any issues that might impede turnaround time and/or approval.
  • Provides marketing, event coordination, and general administrative support to assist the Mortgage Specialist in effectively maintaining positive and ongoing contact with their broader referral network.
  • Delivers exceptional customer service that builds trust through expertise, responsive service, and support.
  • Organizes customer appreciation events, seminars, and conference calls.
  • Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.
  • Provides customers with friendly, courteous, and professional service in response to queries and requests.
  • Identifies client needs for banking products (e.g. everyday banking, lending, and investment) and refers to appropriate BMO partners.
  • Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
  • Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
  • Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.
  • Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.
  • Analyzes data and information to provide insights and recommendations.
  • Gathers and formats data into regular and ad-hoc reports and dashboards.
  • Engages with third party realtors, lawyers, and related referral sources to create strong relationships that generate referrals for clients requiring real estate lending solutions.
  • Sells real estate lending and insurance products and identifies and initiates cross-sell opportunities and referrals in the best interest of the customer.
  • Verifies mortgage approvals for compliance with regulatory requirements and operational and credit policies.
  • Participates in projects and other activities designed to improve the customer experience.
  • Liaises between clients and various departments across the organization to discuss issues and procedures, and provides mortgage and insurance product support and expertise.
  • Completes all necessary transactional documentation in compliance with security measures.
  • Ensures adherence to all aspects of First Principles our code of Business Conduct and Ethics which deals with individual accountability as it relates to potential conflicts of interest, safeguarding of client information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.
  • Acts in accordance with regulatory and compliance requirements that include, but are not limited to, Anti-Money Laundering and Terrorist Financing Reporting requirements, FCAC consumer provision requirements, and Privacy Act provisions in accordance with Bank Policies & Procedures.
  • Follows security and safeguarding procedures and apply appropriate due diligence in accordance with Bank policy for the prevention of loss due to fraud, robbery, counterfeiting, money laundering or defalcation.
  • Protects the Bank’s assets by adhering to all everyday banking, business banking, investment and lending regulations (as appropriate), Policies and Procedures, legal and ethical requirements, process requirements and established risk guidelines.
  • Understands risks and takes appropriate actions as they relate to personal banking, deposit and investment products, including all documentation, and any other requirements to maintain operational integrity.
  • Maintains the confidentiality of both customer and Bank information ensuring compliance with Bank Policies & Procedures.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Working knowledge of credit policies and directives.
  • In-depth knowledge of risk management and compliance.
  • Working knowledge of personal lending and mortgage products and services.
  • Relationship Management skills – Good.
  • Problem Solving – Good.
  • Strategic influencing and negotiation – Basic.
  • Basic specialized knowledge.
  • Verbal & written communication skills – Good.
  • Organization skills – Good.
  • Collaboration & team skills – Good.
  • Analytical and problem solving skills – Good.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://bmocareers.com .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Apply Now


BMO Jobs Gatineau – Bank of Montreal Jobs in Gatineau

Canadian Job Bank- Bank of Montreal Careers Portal open for Candidates who are looking for Banking Jobs in Bank of Montreal Gatineau. BMO Entry-level jobs in Gatineau, BMO Accounting Jobs in Gatineau, BMO Auto Finance Jobs in Gatineau, BMO Bank Teller Jobs in Gatineau & BMO Contract Jobs in Gatineau. Candidates who have a Secondary School Diploma, High School & Graduates in any discipline from recognized university/Schools can apply. The Salary of these jobs in BMO Gatineau is C$68368 per year.

BMO Recruiting Gatineau – Canadian Job Bank Details According to BMO Careers Portal 

Which Bank is Recruiting BMO Recruiting Gatineau
BMO Bank Jobs Profile
  • Financial Analyst
  • Research Associate, Commercial Banking.
  • Client Advisor
  • Foreign Exchange Settlement and Confirmation Officer
  • Accounting Services Processor
  • Customer Service Representative
  • Fraud/Collection Hybrid Agent
  • Collections Agent
  • Banking Advisor
Who can apply Candidates must have a Secondary School Diploma, High School & Graduates in any discipline from recognized university/Schools can apply
Salary C$68,368 per year
Job Types BMO Entry-level jobs in Gatineau City, BMO Accounting Jobs in Gatineau, BMO Auto Finance Jobs in Gatineau, BMO Bank Teller Jobs in Gatineau & BMO Contract Jobs in Gatineau

Apply Now for BMO Gatineau Bank Jobs

What would you be able to anticipate from the Bank of Montreal when you will join BMO Jobs Gatineau?

The Bank of Montreal Gatineau flourishes with the test to be Bank of Montreal’s ideal, dynamic intuition to continue developing and cooperating to convey confided in counsel to assist Royal With banking of Canada Gatineau customers to flourish and networks succeed. Regal Bank of Canada Gatineau thinks about one another, arriving at our latent capacity, having any kind of effect to BMO people group, and making progress that is common.

  • A complete Total Rewards Program including serious pay, adaptable advantages, rewards, and commissions where appropriate
  • Pioneers who bolster your improvement through instructing and overseeing openings
  • Capacity to have any kind of effect and enduring effect through your work
  • Different, synergistic, dynamic, and high-performing groups
  • Adaptable work/life balance alternatives
  • Chances to take on continuously more prominent accountabilities
  • Chances of building

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