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Chapters Jobs | Apply Now Customer Experience Leader Career in Toronto, ON
Chapters Jobs– Customer Experience Leader Jobs in Ottawa. Chapters Careers Jobs in Ontario. Latest Ontario Government Jobs. Get City of Ontario Jobs in Canada. Upcoming Canada Govt Jobs.
Ontario Jobs Seekers who are looking for Customer Experience Leader Jobs in Ottawa, can check here Ontario Government Jobs in Chapters. Chapters Careers opportunity available for Customer Experience Leader jobs in Ontario.
Candidates who have required Customer Experience Leader position can apply through the Chapters careers page link provides in the below section. You can check on this page all upcoming Customer Experience Leader jobs in Chapters and other jobs in Ontario.
Chapters Jobs – Employment Opportunities for Customer Experience Leader Careers In Ottawa, ON
Chapters Jobs in Ontario :– Hurry ! great news for job seekers. Chapters Jobs site publish notice for various jobs vacancy in their offices. Currently Chapters Customer Experience Leader Jobs available now. Candidates who are looking for Customer Experience Leader Jobs in Ontario with relevant required experience can apply for Chapters careers Employment. Candidate will get after selection great Salary $ 51,806.00 Per Year.
Chapters Jobs in Ontario Employment
Name of the Recruitment Agencies/Department – Chapters
Name of the Vacant Position – Customer Experience Leader
The Customer Experience Leader (CEL) is a member of the Store’s Leadership Team and is responsible for leading and executing work that contributes to the Store’s operations and customer experience. Talent in the role supports the achievement of strategic priorities that are cascaded from the Retail Strategic Initiatives to the Store and Functional level. The CEL ensures budget and cost centre management while contributing to the achievement of the Store’s sales plans and long-term desired outcome of profitability and growth. In this role, you’ll:
Work collaboratively with the Store Leadership team to inspire a customer-centric culture bringing to life Indigo’s mission while incorporating both physical and online channels to meet the customer needs
Be responsible for the opening and closing of the store, the daily store operations, customer experience, maintaining visual standards and achieving or exceeding sales plans
Ensure the team is well informed about the products that Indigo carries, promotions and programs
Support the planning, prioritization and execution of the work you and the team are doing
Be responsible for the facilities, maintenance, health and safety and loss prevention of the store on the shift you are leading
Live and inspire Indigo’s High Performance Characteristics and lead a Story Telling culture
Practice and role model Feedback and Coaching – The Indigo Way
Participate in talent calibration and contribute to talent management and acquisition activities to support Indigo’s goal to build strong teams and attract and develop the best talent
Contribute to the development of CER talent
Collaborate with others and work cross functionally while celebrating and role modelling diversity of thought and inclusion
Cultivate an environment of trust where the opinions, voices, and well-being of employees are valued, enabling people to bring their best selves to work
Embrace and role model change
Foster an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Qualifications
WHO YOU ARE:
1-2 years of experience in a customer service, merchandising or operations role
Demonstrated commitment to creating an exceptional employee and customer experience
Experience leading others
Performance orientated
Ability to exercise good business acumen and systemic thinking that supports meaningful decisions
Ability to prioritize, plan and execute while being agile
Knowledge of Provincial Health & Safety standards
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Minimum 25 Hours a week availability that includes evenings and weekends and could include early mornings and holidays
Chapters Jobs – Employment Opportunities for Leadership Open House Careers In Ottawa, ON
Chapters Jobs in Ontario :– Hurry ! great news for job seekers. Chapters Jobs site publish notice for various jobs vacancy in their offices. Currently Chapters Leadership Open House Jobs available now. Candidates who are looking for Leadership Open House Jobs in Ontario with relevant required experience can apply for Chapters careers Employment. Candidate will get after selection great Salary $ 76,677.00 Per Year.
Chapters Jobs in Ontario Employment
Name of the Recruitment Agencies/Department – Chapters
Name of the Vacant Position – Leadership Open House
Dedicated to telling stories and creating experiences? Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best and bring our best self to work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job Description
We are mixing things up and living on the edge. Instead of posting a plain old open position with detailed responsibilities, we are going to keep this super simple: Have you ever wondered what it’s like to be a leader for Indigo? Feel free to drop by any of our Ottawa Indigo, Chapters, Coles of Indigo Spirit locations and see us in action! We are looking for qualified leaders, to help us drive our business forward, create lasting and meaningful memories for our customers, and develop our future leaders.
In a nutshell, you could and/or would:
Lead a team of talented and passionate employees
Interact with our customers and build relationships with them
Drive sales
Oversee store operations
Ensure every person who comes in contact with your store becomes or remains a loyal customer
Sound good?
Experience Indigo by coming out to meet members of the Indigo leadership team. This is your chance to get to know us and ask questions!
Qualifications
We are really looking for leaders at all levels who have a passion for retail and are as customer obsessed as we are. If you’ve spent some time in a retail store and have led people, we want to meet you! We are not going to be looking closely at how many years you’ve worked somewhere or the volume of your current business. This event is really about making connections and giving you an opportunity to experience Indigo.
Additional Information
Open House will be conducted on an Invitation only basis; date / time and location of the event will be provided to identified prospective candidates only. Please submit your application with a valid email address to this posting to be considered.
