Canadian Job Bank, Canada Government Jobs 2023 Government of Canada Jobs 2023 Government Jobs 2023 in Canada, City Government jobs, Canada State Government Jobs, Canada Federal Government Jobs & Canada Public Sector Government Jobs Police Careers Jobs, Military Jobs, Air force Careers, Navy Jobs
Livingston International Jobs | Apply Now Client Experience Analyst Career in Mississauga, ON
Livingston International Jobs– Client Experience Analyst Jobs in Ontario . Client Experience Analyst Careers Jobs in Ontario . Latest Ontario Government Jobs. Get City of Ontario Jobs in Canada. Upcoming Canada Govt Jobs.
Ontario Jobs Seekers who are looking for Client Experience Analyst Jobs in Ontario , can check here Ontario Government Jobs in Livingston International. Livingston International Careers opportunity available for Client Experience Analyst jobs in Ontario .
Candidates who have Required eligibility Client Experience Analyst position can apply through the Client Experience Analyst careers page link provides in the below selection. You can check Ontario this page all upcoming Client Experience Analyst jobs in Livingston International and other jobs in Ontario .
Livingston International Jobs – Employment Opportunities for Client Experience Analyst Careers In Mississauga , QC
Livingston International Jobs in Ontario :– Hurry ! great news for job seekers. Livingston International Jobs site publish notice for various jobs vacancy in their offices. Currently Client Experience Analyst Jobs available now. Candidates who are looking for Client Experience Analyst Jobs in Ontario with relevant required experience can apply for Client Experience Analyst careers Employment. Candidate will get after selection great Salary $ 52,619.00 Per Year.
Livingston International Jobs in Ontario Employment
Name of the Recruitment Agencies/Department – Livingston International
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
Job Type: Full Time
Location: ON Mississauga – CN005
JOB SUMMARY
Reporting to the Client Experience Program Manager, the Client Experience Analyst will create, manage, and deliver an immersive experience for clients throughout the client’s journey with LII. Working closely with the Program Manager, Operations teams, Client Experience, and other related teams, the Client Experience Analyst will analyze, evaluate, and refine processes for the client experience. The primary duties include researching business processes, conducting analyses of qualitative and quantitative data, creating reports with recommendations, and analyzing and reporting on the potential impact of these recommendations. Your insight will matter, and you will help guide important decisions, processes, and training—making a difference in the lives of our clients.
KEY DUTIES & RESPONSIBILITIES
Support the delivery and ongoing success of programs leading to a best-in-class client experience, projects include but are not limited to:
Voice of Customer (VoC) platform administration.
Collect data regarding the client experience from VoC platform surveys, Customer Relationship Management (CRM) tool, and other systems and tools used at Livingston to find the root cause of issues for improvement.
Design and summarize quantitative and qualitative research.
Develop insights from multivariable quantitative analysis using Excel.
Work with vendors regarding the administration and functions of the VoC platform.
Develop and implement survey, quarantines, triggers, invite files, and data dictionaries for current and future surveys for the VoC implementation.
Develop ad hoc surveys for immediate gathering of data.
Perform other related duties as assigned by management.
Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
Ability to learn new Software as a Service (SaaS) platforms quickly (Salesforce, Medallia, etc.).
Demonstrated experience with Microsoft Office Suite.
Strong customer service focus and flexibility in dealing with diverse customer scenarios.
Experience summarizing data and providing actionable metrics.
Utility player attitude – ability and openness to take on new tasks and projects with a can-do attitude.
Ability to multi-task and work well within a dynamic, ever-changing environment.
Excellent analytical and problem-solving skills.
Strong communication (oral and written), interpersonal and facilitation skills.
Ability to understand business and system requirements.
Ability to meet deadlines and work well under pressure.
WORK EXPERIENCE – MINIMUM REQUIRED
1 year of experience
EDUCATION
Required: Bachelors Degree or equivalent
CERTIFICATIONS DESCRIPTION
COMPETENCIES
Accountability
Business Acumen and Straight Talk
Agility
Customer First Focus
Inclusion and Collaboration
Leading and Developing
Livingston is proud to be an equal opportunity workplace.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application
Livingston International Jobs – Employment Opportunities for Release Agent Careers In Mississauga , QC
Livingston International Jobs in Ontario :– Hurry ! great news for job seekers. Livingston International Jobs site publish notice for various jobs vacancy in their offices. Currently Release Agent Jobs available now. Candidates who are looking for Release Agent Jobs in Ontario with relevant required experience can apply for Release Agent careers Employment. Candidate will get after selection great Salary $ 33,534.00 Per Year.
Livingston International Jobs in Ontario Employment
Name of the Recruitment Agencies/Department – Livingston International
JOB SUMMARY Responsible for release, expedition and related client/carrier contact.
KEY DUTIES & RESPONSIBILITIES
Maintain, match and coordinate all incoming release documentation.
Contact clients/carriers for missing documentation, information and/or instructions.
Establish correct client accounts
Review established client procedures.
Enter data from documents.
Enter all additional costs.
Establish credit release as defined by company policy.
Split and collate documentation for presentation to Customs.
Apply bar codes.
Maintain, control and follow-up RMD package pending Customs release.
Respond to client inquiries regarding tracing and other client services.
Control and arrange payments of disbursements as required.
May be required to further expedite shipments and prepare export documentation.
May handle system batching reports.
May be required to back-up team members
Perform other related duties as assigned by management
Adhere to established policies and procedures.
KNOWLEDGE & SKILLS
Basic knowledge of customs operations.
Ability to coordinate assignments to meet deadlines.
Good interpersonal skills and to be able to deal effectively with clients, staff and management.
Good oral communication skills.
Ability to reflect a professional company image.
Required to have the willingness and capability to learn position with on the job training. WORK EXPERIENCE – MINIMUM REQUIRED
No experience required
EDUCATION
Required: High School/GED or equivalent CERTIFICATIONS DESCRIPTION
Working towards/or successful completion of the Certified Customs Specialists (CCS) designation with the Canadian Society of Customs Brokers (CSCB) or the National Customs Brokers & Forwarders Association of America (NCBFAA) is a requirement, if not already obtained.
Successful completion of the CCS examination is a mandatory requirement for further advancement.
COMPETENCIES
Business Acumen and Straight Talk
Inclusion and Collaboration
Customer First Focus
Leading and Developing
Agility
Accountability
Livingston is proud to be an equal opportunity workplace.
For Canada: Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
