Norton Rose Fulbright Jobs | Apply Now ITSM Asset & Configuration Senior Analyst Career in Toronto, ON

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Norton Rose Fulbright Jobs – Employment Opportunities for ITSM Asset & Configuration Senior Analyst Careers In Toronto, ON

Norton Rose Fulbright Jobs in Ontario:– Hurry ! great news for job seekers. Norton Rose Fulbright Jobs site publish notice for various jobs vacancy in their offices. Currently ITSM Asset & Configuration Senior Analyst Jobs available now. Candidates who are looking for ITSM Asset & Configuration Senior Analyst Jobs in Ontario with relevant required experience can apply for ITSM Asset & Configuration Senior Analyst careers Employment. Candidate will get after selection great Salary $ 76,906.00 Per Year.

Norton Rose Fulbright Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Norton Rose Fulbright

Name of the Vacant Position – ITSM Asset & Configuration Senior Analyst

Job LocationToronto, Ontario

Salary – $ 76,906.00 Per Year

Jobs Type – Jobs In Canada

Job Description

The Function

IT Service Management operates across the firms globally shared and regional IT services with an established set of globally common process including change, incident and tools including ServiceNow™. Adopting an ITIL-led model, the function is responsible for the strategic development and management of the firms ITSM frameworks, processes, tools, reporting and controls focused on optimising end to end service delivery.

The Role

The Hardware Asset & Configuration Management Senior Analyst is responsible for establishing and maintaining the policies, tools, data and processes for optimised common configuration and service asset management. Consumers of the configuration service (e.g. CMDB) include shared and regional captive delivery, outsource providers and other IT functions. The position entails ensuring IT service assets and configuration items (CI’s) are managed effectively and efficiently – to improve and maintain service performance, quality, cost and stability.

Responsibilities:

  • Own the common Global Service Asset and Configuration Management (SACM) policy, process and standards
  • Ensure all IT service functions are compliant, provide regular reporting via dynamic dashboard
  • Ensure the identification, control and administration of all Hardware and Software CI’s in the Configuration Management Database (CMDB); lead and implement tooling across discovery, capture, quality and control
  • Work with Service/Product owner to map services within ServiceNow and assure accuracy, quality and control
  • Proactively engage with delivery teams to provide an effective SACM ‘service’ including CI data and CMDB capabilities and service visualisation
  • Own CMDB data performance quality, accuracy, providing regular status reporting
  • Manage SACM continual service improvement initiatives aligned with wider CSI programme
  • Attend Change Advisory Board (CAB) to assure and approve CI’s impact assessments
  • Ensure the CMDB enables effective change process management
  • Own, communicate and deliver the SACM annual roadmap
  • Collaborate with external service providers to assure alignment and conformance with the firms SACM processes and procedures managing any non-conformity
  • Perform regular audits to ensure data quality in the CMDB is consistent and accurate
  • Maintain accurate configuration information on the historical, planned and current state of services and other CI’s, including attributes and service relationships.
  • Validate third party service reports (e.g. charges against services/assets in the CMDB)
  • Support to IT Transformation projects and programmes as required.

Additional accountabilities:

Any other duties as deemed necessary to achieve department goals

Qualification and Experience:

Breadth of experience within large scale federated IT service delivery and or management roles – strong knowledge across a range of corporate technologies and services

  • Strong experience of SACM best practice including delivery of capability maturity improvement and continual service improvement
  • ServiceNow CMDB certified, an asset
  • Knowledge of discovery tools and integration with ServiceNow ™
  • Knowledge of Service Mapping with ServiceNow ™
  • ITIL ™ Service Management Certification

Key Behavioral Competencies

  • Proactive, delivery-focussed attitude and approach
  • Structured approach to collaboration and decision-making
  • Ability to operate and drive change across matrix and virtual teams
  • Strong communication skills, both verbal and written
  • Flexible, proactive and adaptable to change
  • Ambitious with passion, drive, tenacity and enthusiasm
  • Self-motivated and a self-starter

At Norton Rose Fulbright we welcome receiving direct candidate applications via our careers page.

Diversity and Inclusion

At Norton Rose Fulbright we value difference and promote a culture of respect for each individual. We encourage workforce diversity in all aspects and at all levels and in doing so create an environment where everyone can realise their full potential and career ambitions on the basis of merit and skill.

If you are unable to apply for a position online or require any reasonable adjustments during the recruitment process, please contact our Recruitment team on [email protected]

The Norton Rose Fulbright office in London has been awarded the Disability Two Ticks Symbol by Jobcentre Plus. The symbol identifies those employers who have agreed to meet five commitments regarding the recruitment, employment, retention and career development of disabled people.

We want to support your application as best we can. For that reason, we operate a Guaranteed Interview Scheme (GIS). This means that applicants with a disability need only meet the minimum qualifying criteria for a role to qualify for an interview under the scheme.

To find out more about Diversity and Inclusion at Norton Rose Fulbright please click on the following link http://www.nortonrosefulbright.com/corporate-responsibility/diversity-and-inclusion/

Norton Rose Fulbright

Norton Rose Fulbright is a global law firm. We provide the world’s preeminent corporations and financial institutions with a full business law service. We have more than 4000 lawyers and other legal staff based in Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare. Through our global risk advisory group, we leverage our industry experience with our knowledge of legal, regulatory, compliance and governance issues to provide our clients with practical solutions to the legal and regulatory risks facing their businesses.

Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

Norton Rose Fulbright Verein, a Swiss verein, helps coordinate the activities of Norton Rose Fulbright members but does not itself provide legal services to clients. Norton Rose Fulbright has offices in more than 50 cities worldwide, including London, Houston, New York, Toronto, Mexico City, Hong Kong, Sydney and Johannesburg. For more information, see nortonrosefulbright.com/legal-notices.

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Norton Rose Fulbright Jobs – Employment Opportunities for Intapp Developer Careers In Toronto, ON

Norton Rose Fulbright Jobs in Ontario:– Hurry ! great news for job seekers. Norton Rose Fulbright Jobs site publish notice for various jobs vacancy in their offices. Currently Intapp Developer Jobs available now. Candidates who are looking for Intapp Developer Jobs in Ontario with relevant required experience can apply for Intapp Developer careers Employment. Candidate will get after selection great Salary $ 53597.00 Per Year.

Norton Rose Fulbright Jobs in Ontario Employment 

Name of the Recruitment Agencies/Department – Norton Rose Fulbright

Name of the Vacant Position – Intapp Developer

Job Location– Toronto, Ontario

Salary – $ 53597.00 Per Year

Jobs Type – Jobs In Canada

Job Description

The Team

The Global GPMS IT function provides the necessary expertise to support the NRF Intapp\SAP solutions and associated GPMS applications.

The Role

The Intapp Developer reports directly to the Intapp Applications Lead. The role is focused on the development of Intapp solutions and cross-platform integration with the various global practice management applications. The role will work closely with the SAP team and regional IT teams.

  • Provide development expertise for the Intapp product suite (including Intapp Open, Intapp Terms, Intapp Pricing and Wallbuilder and Integration Builder)
  • Work with Application Team members to deliver and maintain a robust solution as is to be expected within a global law firm with cross-regional requirements
  • Provide expert knowledge (SME) on high-level technical system development and support process requirements, as well as on application and system landscape changes
  • Identify technical development gaps and develop gap closure options
  • Able to work, and become a team player, within an applications team of business analysts, testers, support teams and technical staff, and willing to work with the entire team to ensure system issues are resolved quickly and efficiently
  • Work with the Solutions Architect and team lead to manage the environment and development schedules
  • Able to bring system analysis skills to assist in troubleshooting and problem solving, when necessary
  • Able to work in a fast-paced environment with demanding deadlines, and a desire to deliver to milestones is critical
  • Experience working with legal PMS systems (especially SAP) would be a distinct advantage
  • Any other reasonable duties requested by the internal team leaders
  • Able to ensure that the code is robust, and work with the testing teams to ensure that all levels of testing are completed
  • Management of Source Code

Skills Required

  • Experience with Intapp development (workflow, forms integrations), ideally in a legal context
  • Integration experience with a legal PMS system
  • Integration Builder or other ETL Tools development experience
  • Knowledge of API, REST, SOAP Protocols
  • Advanced SQL development skills
  • Experience with Cloud AWS and Azure
  • Experience with reporting development for SAAS solutions
  • Experience with Middleware technologies
  • Knowledge of and experience with Agile development standards

Qualification and Experience:

At least 5 years’ experience with Intapp development, ideally in a legal firm

  • Integration Builder configuration and development experience
  • Web development skills with .NET, REST and SOAP
  • SQL experience for data analysis and manipulation (incl. XML)
  • Excellent analytical and troubleshooting skills

Management and Leadership Experience:

  • Cultural awareness and experience working across different cultures and nationalities
  • Coaching/mentoring less-experienced colleagues
  • Strong leadership and people management skills an asset
  • Experience leading in a matrix organization without formal authority is a plus

Norton Rose Fulbright

Norton Rose Fulbright is a global legal firm. We provide the world’s pre-eminent corporations and financial institutions with a full business law service. We have more than 3800 lawyers and other legal staff based in more than 50 cities across Europe, the United States, Canada, Latin America, Asia, Australia, Africa, the Middle East and Central Asia.

Recognized for our industry focus, we are strong across all the key industry sectors: financial institutions; energy; infrastructure, mining and commodities; transport; technology and innovation; and life sciences and healthcare.

Wherever we are, we operate in accordance with our global business principles of quality, unity and integrity. We aim to provide the highest possible standard of legal service in each of our offices and to maintain that level of quality at every point of contact.

Norton Rose Fulbright US LLP, Norton Rose Fulbright LLP, Norton Rose Fulbright Australia, Norton Rose Fulbright Canada LLP and Norton Rose Fulbright South Africa Inc are separate legal entities and all of them are members of Norton Rose Fulbright Verein, a Swiss verein. Norton Rose Fulbright Verein helps coordinate the activities of the members but does not itself provide legal services to clients.

Diversity and Inclusion

Diversity is an important firm value. We are committed to providing equal opportunities in employment and to providing a workplace which is free from discrimination and harassment. This means that all job applicants, employees and partners will receive equal treatment regardless of race, colour, ethnic or national origins, sex, marital status, disability, age, sexual orientation, religion or belief.

To apply, please visit the Careers page of our website at www.nortonrosefulbright.com. We thank all candidates for their application, but will be contacting only those whom we select to invite for an interview.

Norton Rose Fulbright Canada LLP has an accommodation process in place that provides accommodations for employees with disabilities. If you are unable to apply for a position online or require any further accommodations during our recruitment process, please contact [email protected]

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