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Sunlife Jobs | Apply Now Senior Journey Designer Career in Toronto, ON
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Sunlife Jobs – Employment Opportunities for Senior Journey Designer Careers In Toronto, NS
Sunlife Jobs in Ontario :– Hurry ! great news for job seekers. Sunlife Jobs site publish notice for various jobs vacancy in their offices. Currently Sunlife Senior Journey Designer Jobs available now. Candidates who are looking for Senior Journey Designer Jobs in Ontario with relevant required experience can apply for Sunlife careers Employment. Candidate will get after selection great Salary $ 74,900.00-125,900.00 per year.
Sunlife Jobs in Ontario Employment
Name of the Recruitment Agencies/Department – Sunlife
Name of the Vacant Position – Senior Journey Designer
Are you a proven Service Designer or Design Strategist who is obsessed with understanding client needs and leading the design of experiences to delight them?
Reporting to the Director, Journey Design, in the Canadian Client Experience Office (CXO), the Senior Journey Designer is responsible for taking a client centric view to reimagine journeys to help our clients achieve lifetime financial security and live healthier lives.
In this role, you will drive the service design for a portfolio of client journeys to produce measurable business and client impact. You will work closely with partners from across the business to identify opportunities, explore concepts and co-create expectational experiences. You will apply service design tools to create a comprehensive view of future state experiences by connecting client facing digital/ non-digital touchpoints with back-end capabilities to support development and delivery phases.
What will you do?
Design end-to-end, integrated omni-channel experiences for our clients based on a deep understanding of client behaviours, business strategy and operating models.
Lead the exploration, definition and design for your portfolio by leveraging innovative design methodologies to produce service design deliverables including competitive scans, service blueprints, future state journey maps, storyboards, concepts, iterative prototypes and user testing.
Partner closely with colleagues across business strategy, UX, product development and technology to support discovery activities and co-create future state experiences to inform delivery roadmap.
Translate complex systems and challenges into compelling narratives to engage key stakeholders and challenge status quo.
Support the Director, Journey Design and key partners to help define the Canada CX Strategy and prioritized client journeys.
What do you need to succeed?
5+ years experience in service design, CX strategy, product strategy or a closely related field is required
Post-secondary education in a related field
Command of design methodology in working through complex ambiguous challenges
Comfortable in critically assessing systems and processes to effectively challenge current state operating models
Expertise in analyzing and synthesizing qualitative and quantitative data from multiple sources to form a holistic understanding of a problem space
Demonstrated ability to present compelling arguments for change
Facilitation skills to lead a range of workshops and ideation sessions to co-create with business partners and end-users
Familiarity with emerging technology and how it can be applied to elevate client experiences
Strong collaboration skills to establish partnerships with key business unit stakeholders
Strong visual communicator with the ability to produce artifacts at different levels, such as system maps, storyboards, and UX prototypes
Background in financial services is strongly preferred
What’s in it for you?
Competitive salary and bonus structure influenced by market range data
20 days vacation per year and an innovative sabbatical program
A friendly, collaborative and inclusive culture
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle
Additional Requirement
Please note that selected candidates will be required to share a portfolio of work that demonstrates your approach, and how it has led to transformational changes related to client experience.
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Sun Life is committed to the health and safety of all those in our workplaces and our communities. In accordance with Sun Life’s Vaccination Policy (Canada):
Employees permitted to work remotely are required to be fully vaccinated against COVID-19 in order to attend a Sun Life office, Financial Centre or offsite location where activity related to Sun Life business occurs.
Employees whose job duties require them to attend a Sun Life office, Financial Centre or offsite location for Sun Life business must be fully vaccinated against COVID-19 effective May 1st.
Employees whose regular workplace is a Financial Centre and SLFD field leaders must be fully vaccinated against COVID-19 or participate in Sun Life’s Rapid Screening Program to attend a Financial Centre or an offsite event.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Sunlife Jobs – Employment Opportunities for Renewal Analyst Careers In Dartmouth, NS
Sunlife Jobs in Nova Scotia :– Hurry ! great news for job seekers. Sunlife Jobs site publish notice for various jobs vacancy in their offices. Currently Sunlife Renewal Analyst Jobs available now. Candidates who are looking for Renewal Analyst Jobs in Nova Scotia with relevant required experience can apply for Sunlife careers Employment. Candidate will get after selection great Salary $ 50 100.00-81,900.00 per year.
Sunlife Jobs in Nova Scotia Employment
Name of the Recruitment Agencies/Department – Sunlife
Name of the Vacant Position – Renewal Analyst
Job Location – Dartmouth, Nova Scotia
Salary – $ 50 100.00-81,900.00 per year
Jobs Type – Jobs In Canada
Job Description
Renewal Analyst
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
The Renewal Analyst will support a regional team of Sun Solutions and Account Executives in maximizing renewal outcomes for SLF. This is done by providing insights into the claim experience through obtaining data and analysis beyond that included in the normal renewal package from underwriting, integrating this information with any applicable current events in the client’s environment, and in consultation with the Account Executive, positioning the renewal for the advisor.
What will you do :
Assist the Account Executive in developing the renewal strategy and supporting rationale
Recommend to the Account Executive means of positioning renewal increases above that required by underwriting
Investigate and analyze claim experience for trends that impact the renewal
Verify background renewal data and check for accuracy
Work in tandem with the group underwriting department.
What do you need to succeed :
Post-secondary education
Minimum 5 years of underwriting/technical experience
Able to work with various analysis rate tool software
CEBS or GBA designation is an Asset.
Preferred skills
Strong understanding of Group Benefits and processes
Analytical/Data Analysis skills
Math and Underwriting skills
Attention to detail
Interpersonal skills
Team work and collaboration skills
Strong Writing Skills.
What’s in it for you?
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs to help build and enhance your future financial security
Wellness programs that support the three pillars of your health – mental, physical and financial
Fitness and wellness programs that help you balance work and life and enjoy a healthier lifestyle.
#LI-Remote
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to [email protected].
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
