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Newfoundland and Labrador Jobs Seekers who are looking for Customer Experience Associate Jobs in Newfoundland and Labrador , can check here Newfoundland and Labrador Government Jobs in TD. TD Careers opportunity available for Customer Experience Associate jobs in Newfoundland and Labrador.
Candidates who have High School Diploma with over 1 year of relevant experience eligibility Customer Experience Associate position can apply through the TD careers page link provides in the below section. You can check on this page all upcoming Customer Experience Associate jobs in TD and other jobs in Newfoundland and Labrador.
TD Career – Job Opportunities for Customer Experience Associate Jobs In Conception Bay South, NL
TD Jobs in Newfoundland and Labrador :– Hurrey ! great news for job seekers. TD Jobs site publish notice for various jobs vacancy in their offices. Currently TD Customer Experience Associate Jobs available now. Candidates who are looking for Customer Experience Associate Jobs in Newfoundland and Labrador with relevant required experience can apply for TD careers Employment. Candidate will get after selection great Salary $ 39528.00 per year.
TD Jobs in Newfoundland and Labrador Employment
Name of the Recruitment Agencies/Department – Toronto Dominion Bank
Job Location – Conception Bay South, Newfoundland and Labrador
Name of the Vacant Position – Customer Experience Associate
Jobs Type – Banking Jobs In Canada
Salary – $ 39528.00 per year
Job Description
CUSTOMER EXPERIENCE ASSOCIATE
Categories: Retail Banking – Customer Service
Location: St. John’s, NL
Job Posted Date: November 3, 2022
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience.
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
Requirements
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Hours: 15
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
TD Career – Job Opportunities for Associate Investment Advisor Jobs In Conception Bay South, NL
TD Jobs in Newfoundland and Labrador :– Hurrey ! great news for job seekers. TD Jobs site publish notice for various jobs vacancy in their offices. Currently TD Associate Investment Advisor Jobs available now. Candidates who are looking for Associate Investment Advisor Jobs in Newfoundland and Labrador with relevant required experience can apply for TD careers Employment. Candidate will get after selection great Salary $ 44,421.00 per year.
TD Jobs in Newfoundland and Labrador Employment
Name of the Recruitment Agencies/Department – Toronto Dominion Bank
Job Location – Conception Bay South, Newfoundland and Labrador
Name of the Vacant Position – Associate Investment Advisor
Jobs Type – Banking Jobs In Canada
Salary – $ 44,421.00 per year
Job Description
Tell us your story. Don’t go unnoticed. Explain why you’re a winning candidate. Think “TD” if you crave meaningful work and embrace change like we do. We are a trusted North American leader that cares about people and inspires them to grow and move forward.
Stay current and competitive. Carve out a career for yourself. Grow with us.
Are you a dedicated account manager in tune to the needs of high value brokerage clients? Can you provide professional and flawless service delivery in support of your designated Investment Advisor and team of Advisors? Then, the role of Associate Investment Advisor (Generalist) might be the right fit for you.
This role is responsible for supporting the lead Investment Advisor (IA) or a team of IAs by acting on their behalf through the delivery of advice and planning support, client management and business development. In this role, you will provide dedicated investment support to client accounts within the IAs book of business to help them achieve client advisory and business goals.
Furthermore, you will:
Manage the client base, understanding the needs of the client and delivering products and services which fit their needs
Provide high quality investment advice, across the full range of products (registered and non-registered, equities, fixed income, foreign, domestic and more) to ensure full client satisfaction
Demonstrate financial planning expertise to produce high quality plans through a well-developed and documented Investment and Wealth Planning process
Solve moderately complex problems, exercise judgment and work within broad guidelines to independently perform tasks from end to end, acting as a point of escalation as required
Oversee projects or work streams within broader projects and provide mentorship
Refer clients and may collaborate and partner professionally with other TD areas (e.g. TD Canada Trust, TD Commercial Bank, TD Securities)
Direct support staff in the professional and personable delivery of client service
Assist in the achievement of business goals by dedicatedly attracting, acquiring and retaining customers and referrals
Maintain a culture of risk management, adhere to internal policies and procedures
Monitor service quality and productivity; implement continuous improvement
Keep current on emerging trends and keep others informed and up to date on work status, progress
Participate fully as a team member, support a positive professional team environment and willingly assist, coach and guide others in the completion and performance of work activities
Job Requirements
EXPERIENCE AND / OR EDUCATION:
Undergraduate Degree or Community College Diploma
Completion of the Canadian Securities Course and Conduct and Practices Handbook
Licensed with Investment Industry Regulatory Organization of Canada (IIROC) as a Registered Representative (RR)
Desirable: Undergraduate Degree or Community College Diploma
Desirable: PFP, CFP, PFPC
Additional Information
Other Qualifications/Skills/Experience:
§ Minimum three years’ experience working directly with, or in support of, the wealth management needs of clients
§ Current industry experience with advising and making recommendations on client investment portfolios
§ Ability to proactively identify client needs and deliver a legendary client experience
§ Experience building a strong rapport with clients, prospects and COI’s with ease
§ Strong financial acumen and appreciation of TD’s Risk Appetite
§ Experience applying market insights/research and developing robust client financial plans
§ Possess excellent communication skills, both written and verbal
§ Expert use of industry/firm software (Croesus, ISM, FIP, Thomson ONE, IWPS – Naviplan)
§ Proficient with MS Office including advanced use of Excel, Word and PowerPoint
§ Proven ability to work in a fast-paced, dynamic environment, while delivering a high level of client service
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.